Generative AI (“GenAI”) is a term used to describe the most recent wave of AI models which are able to generate content from a relatively short prompt, which is usually text based. Most organisations have interacted through this with ChatGPT.
At it’s simplest level, generative AI opens up opportunities to introduce deeper automation into tasks that have traditionally been performed by knowledge workers in the same way that mechanisation introduced automation into manual labour during the industrial revolution. We haven’t totally removed human work from industrial production, but those roles have changed with the increase in mechanisation. In the same way, we won’t totally eliminate human work in knowledge-based roles, but those roles will change.
If you want a pragmatic conversation about how to use GenAI in your organisation, and how it may change the roles of your team. Let’s chat.
